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Policy

Terms and Conditions

Mad Honey Shop i.e www.madhoney.shop is the right place to order the 100% raw and natural mad honey of Nepal. We provide raw wild honey harvested from high mountain cliff of the Himalayas.

Agreement

When you visit or use our website for any purpose like research, education, and ordering the products, you will automatically agree our terms and conditions. So make sure you read the terms and conditions carefully.

FDA Disclaimer

The statements concerning these products on this website have not undergone evaluation by the FDA (Food and Drug Administration). These products are not designed for the purpose of diagnosing, treating, curing, or preventing any disease. The information presented on this site is not intended to serve as a replacement for, or an alternative to, guidance from healthcare professionals. Prior to using any product, please consult with your healthcare provider to discuss potential interactions or other potential complications. The statements provided on this website are solely for educational purposes and should not be construed as a substitute for the advice of your physician or healthcare provider. Individual results may vary.

Information

Any information provided by madhoney.shop like message, email, phone or link to and from our website is purely regarded as educational and scientific purposes. It never should be interpreted as a diagnosis or a recommendation of specific uses of products.

So, we never accept responsibility and liability for the information provided on our website. All the use of the products shown on our website is performed solely with the consumer’s awareness having all possible risks. We assume no responsibility for outcomes whether it is positive or negative.

Age

You must be at least 18 years old to order this product. We assume each order complies with this term.

Personal Information

You need to fill your personal detail like name, email, and address (shipping address, billing address), etc while placing the order. If you fail to comply with this term, it may delay the arrival of your order or return of your shipment. We will not be responsible in case of any delivery issues due to incorrect information.

Price Information

All the products listed on our website come with USD $ price units.

Payment Option

Currently, we are accepting Visa Card Mastercard, American Express, etc.

Order Confirmation

You will get immediate confirmation by email when you successfully place your order. After 48 hours of your successful payment, we’ll process your order.

Product Purpose

Our products are available with the sole intention of educating consumers about botanical value. Our products are not intended for human and animal usage, and we assume no responsibility for individual usage. We perform stringent standards to identify the highest quality products from pure sources, but we never guarantee the outcomes in the regard to consumers’ usage. Because it is a nature-based product, it varies and we never have control over its eventual outcomes.

In our policy, we never indicate, write, and talk about the particular use of the products. The information provided in this website is only for general information.

Shipping and Returns

All orders that are processed after 1/2 business days as soon as we receive the order. After leaving fromour facility, there will be no longer the responsibility of madhoney.shop. Because we have no control over the products once they are in the process of postal services such as DHL, FedEx, USPS, UPS, etc. If you get any issues with shipment after products have left the postal centers, you need to directly address the issue with postal services.

The madhoney.shop offers free express delivery in most of the regions and basically, the product is dispatched 3 business days after the payment is received.

Delivery Time

Basically, the estimated delivery time is 7 – 14 business days after it is dispatched. However, it depends upon the region.

Packaging and Labeling

The Mad Honey shown in madhoney.shop comes packed and in a sealed jar with logo comes with extra photos of our current package.

Customs, Taxes, and Import Regulations

It varies from country to country. So, unfortunately, we are unable to be aware of all the regulations specific to countries and regions. However, we are aware of any particular import restrictions and regulations, we try to note all this on the product detail page.

It is the buyer’s responsibility to be aware of particular rules and regulations, such as restrictions on food, and natural or animal-based products in their countries or regions. Therefore, we can not bear orders that are seized, destroyed, or return due to customs regulations. So we don’t accept any liability for the refund of any goods arising from customs regulations and restrictions.

Shipping Policy

Currently, our products are dispatched from our store which is located at Lainchaur, Kathmandu, Nepal.

When you are ordering the product, please fill in the information correctly. Otherwise, we will not be liable for the issue of shipment due to incorrect information.

Shipment Tracking

When your order is dispatched, you will get a shipment email with the tracking code. This will allow you to track your shipping status. It is your responsibility to track your package after it is dispatched. Sometimes, tracking number may get delayed by our shipper.